Privacy Policy

1. Introduction

Thistlewood Events LLC, doing business as Thistlewood ("Thistlewood," "we," "us," or "our") is a wedding and event planning service dedicated to taking the stress out of the planning process — both in the months leading up to your celebration and on the big day itself. We understand that planning a wedding means sharing personal and sometimes sensitive details with us, and we take the responsibility of protecting that information seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website, our online questionnaire and contact forms, and the planning services we provide. By using our website or providing us with your information, you agree to the practices described in this policy.

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2. Information We Collect

Depending on how you interact with us, we may collect:

• Your details — your and your partner's names, email addresses, phone numbers, and mailing address.

• Event details — wedding date and time, venue name and location, approximate guest count, ceremony and reception preferences, and timelines.

• Vendor information — names, companies, and contact details for vendors you have hired or are considering.

• Preferences and notes — questionnaire answers, special requests, traditions, priorities, and accessibility or dietary needs.

• Communications — the content of your emails, messages, and other correspondence with us.

• Billing information — details needed to invoice and process payments (card payments are handled by our third-party payment processor — see Section 5).

• Information about third parties — details you share about other people, such as members of your wedding party, family, guests, or vendors. By providing it, you confirm you have the authority or consent to share it with us for planning purposes.

• Information collected automatically — when you visit our website, data gathered through our hosting platform and cookies, such as device and browser type, IP address, general location, and pages visited. Our website is built and hosted on Wix, which may collect and process this technical data on our behalf.

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3. How We Use Your Information

We use the information we collect to respond to your inquiries and communicate with you about our services; to plan, coordinate, and deliver your wedding or event, including building timelines and coordinating with your vendors and venue; to personalize our planning to your preferences and priorities; to prepare proposals, contracts, and invoices and process payments; to operate, maintain, secure, and improve our website; to send you service-related updates and, where you have agreed, occasional marketing or follow-up communications; and to comply with our legal obligations and enforce our agreements. We do not sell your personal information.

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4. How We Share Your Information

We share information only as needed to run our business and serve you. We never sell your personal information, and we will not share it with unrelated third parties for their own marketing without your consent. We may share information:

 

• With the vendors and venues involved in your wedding, to coordinate details such as timelines, guest counts, and logistics.

• With trusted service providers that help us operate — including our website host and form and database provider (Wix), email and communication tools, and payment processors.

• When required by law, legal process, or to protect the rights, property, or safety of Thistlewood, our clients, or others.

• In connection with a merger, sale, or transfer of our business assets, subject to this policy.

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5. Payments

Payments are processed by third-party payment providers. Thistlewood does not store full payment card numbers. Your payment information is handled in accordance with the payment provider's own privacy and security practices.

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6. Cookies and Analytics

Our website uses cookies and similar technologies to function properly, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how the site works. Because our site runs on Wix, Wix's cookies and analytics tools may also be used. For more detail, see Wix's own cookie and privacy notices.

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7. Data Retention

We keep your information for as long as needed to provide our services and for a reasonable period afterward to maintain our records, resolve disputes, and meet legal, tax, and accounting requirements. When information is no longer needed, we take steps to delete or anonymize it.

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8. How We Protect Your Information

We use reasonable administrative, technical, and organizational measures to protect your information, including secure hosting and limiting access to those who need it to serve you. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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9. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your information. To exercise any of these, contact us at info@thistlewoodevents.com we may need to verify your identity before responding and will respond within the timeframe required by applicable law. Your rights may include:

 

• Accessing the personal information we hold about you.

• Correcting or updating inaccurate information.

• Requesting deletion of your information.

• Objecting to or restricting certain processing.

• Withdrawing consent where processing is based on consent.

• Opting out of marketing communications at any time.

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10. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, to request deletion, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information. To make a request, contact us at hello@thistlewoodevents.com.

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11. International Visitors

Thistlewood operates in Vancouver, WA. If you access our website or provide information from outside this region, your information may be transferred to, stored, and processed where we and our service providers operate. By using our services, you understand your information may be processed in these locations.

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12. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

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13. Third-Party Links

Our website may link to third-party sites, such as vendors or venues. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

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14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, notify you. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

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15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:
Thistlewood Events | Email: hello@thistlewoodevents.com | Location: Vancouver, WA